| Semester 1, 2020 Online | |
| Short Description: | Buyer Behaviour |
| Units : | 1 |
| Faculty or Section : | Faculty of Business, Education, Law and Arts |
| School or Department : | School of Management and Enterprise |
| Student contribution band : | Band 3 |
| ASCED code : | 080599 - Sales and Marketing not elsewh |
| Grading basis : | Graded |
Staffing
Examiner:
Other requisites
Recommended pre-requisite MKT5000, but it is not compulsory.
Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at .
Rationale
It is becoming increasingly recognised that in order for firms to successfully develop the products and services that will fulfil the needs and wants of the individuals and organisations in the marketplace, a sound knowledge of buyer behaviour is necessary. An understanding of buyer behaviour principles is important for the marketing manager and the public policy maker to make effective decisions that take into consideration how buyers are likely to respond to the actions of the firm.
Synopsis
This course will take an integrated approach to buyer behaviour focusing on how the psychological and behavioural concepts can be used to develop and evaluate marketing strategies. This course will begin with an overview and critique of the basic organisational and consumer decision processes, followed by a detailed examination of the process phases and factors that may impact each phase. At each stage the processes will be considered in terms of their relevance for the development and implementation of effective marketing strategies, as well as how the processes are permeated by global digitization.
Objectives
On successful completion of this course students should be able to:
- critically evaluate and synthesise buyer behaviour and marketing theory to generate marketing applications;
- critically evaluate analytics with buyer behaviour theory to inform strategic marketing decision making;
- demonstrate learning of buyer behaviour concepts and theories and apply this in a marketing context;
- critically evaluate and adapt ethical decision making approaches within the context of marketing and application of buyer behaviour theories;
- produce evidence of written communication that presents ideas and arguments, and demonstrates structure and purpose to a professional standard.
Topics
| Description | Weighting(%) | |
|---|---|---|
| 1. | Foundations of buyer behaviour - an introduction and overview to the course | 10.00 |
| 2. | Internal influences on buyer and consumer behaviour:- perception, learning, self, personality & attitudes | 30.00 |
| 3. | Choosing and Using Products:- attitudes and persuasive communications, decision making, buying, using and disposing | 30.00 |
| 4. | External influences on buyer and consumer behaviour:- group, social and cultural settings | 30.00 |
Text and materials required to be purchased or accessed
ALL textbooks and materials available to be purchased can be sourced from (unless otherwise stated). (https://omnia.usq.edu.au/textbooks/?year=2020&sem=01&subject1=MKT8001)
Please for alternative purchase options from USQ Bookshop. (https://omnia.usq.edu.au/info/contact/)
(This text may be purchased as an eBook by people residing in Australia with an Australian credit card. Search the Pearson VitalSource website for your region.)
Reference materials
Student workload expectations
| Activity | Hours |
|---|---|
| Assessments | 40.00 |
| Directed 精东传媒app | 50.00 |
| Private 精东传媒app | 80.00 |
Assessment details
| Description | Marks out of | Wtg (%) | Due Date | Notes |
|---|---|---|---|---|
| ASST 1 - CASE STUDY | 25 | 25 | 30 Mar 2020 | |
| ASST 2 - CASE STUDY | 35 | 35 | 19 May 2020 | |
| ONLINE EXAM | 40 | 40 | End S1 | (see note 1) |
Notes
- This will be an online exam. Students will be provided further instruction regarding the exam by their course examiner via 精东传媒appDesk. The examination date will be available via UConnect when the Alternate Assessment Schedule has been released.
Important assessment information
-
Attendance requirements:
There are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration. -
Requirements for students to complete each assessment item satisfactorily:
Due to COVID-19 the requirements for S1 2020 are: To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks for that item.
Requirements after S1 2020;
To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.) -
Penalties for late submission of required work:
Students should refer to the Assessment Procedure (point 4.2.4) -
Requirements for student to be awarded a passing grade in the course:
Due to COVID-19 the requirements for S1 2020 are: To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.
Requirements after S1 2020;
To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course. -
Method used to combine assessment results to attain final grade:
The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course. -
Examination information:
Due to COVID-19 the requirements for S1 2020 are: An Open Examination is one in which candidates may have access to any printed or written material and a calculator during the examination.
Requirements after S1 2020;
This is a closed examination. Candidates are allowed to bring only writing and drawing instruments into the examination. -
Examination period when Deferred/Supplementary examinations will be held:
Due to COVID-19 the requirements for S1 2020 are: The details regarding deferred/supplementary examinations will be communicated at a later date.
Requirements after S1 2020;
Any Deferred or Supplementary examinations for this course will be held during the next examination period. -
精东传媒app Student Policies:
Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene 精东传媒app policies and practices. These policies can be found at .
Assessment notes
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Referencing in assignments:
Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at .