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TOU1004 Destination and Experience Marketing

Semester 2, 2020 On-campus Springfield
Short Description: Destination & Experience Mktg
Units : 1
Faculty or Section : Faculty of Business, Education, Law and Arts
School or Department : School of Management and Enterprise
Student contribution band : Band 3
ASCED code : 080701 - Tourism
Grading basis : Graded

Staffing

Examiner:

Rationale

Developing a successful marketing strategy is increasingly important for the tourism and travel sector in relation to destinations and experiences. In an ever evolving and competitive market place where there are many destinations and experiences, there is a need to create a unique identity. This first year course outlines existing marketing theories and concepts required to create a unique destination identity and to successfully market the destination and tourism experiences on offer. Learning and assessment activities help to develop students’ early research skills.

Synopsis

Destination and experience marketing is a new evolving area in practice and theory. There are limited resources available in this area, thus resources for this course are supplemented by student research activities. The course introduces students to a variety of destination and experience marketing theories and concepts. Assessment activities contribute to the current body of knowledge on destination marketing theory through student research on destination and experience marketing practices. It allows students to link collected data with marketing theories and explore real-world destinations and/or experiences. At the conclusion of this course, students will have a sound knowledge of destination and experiencing marketing theory and skills relating to the development of competiveness, segmentation and marketing strategies.

Objectives

On successful completion of this course students should be able to:

  1. synthesise the various destination and experience marketing theories and concepts;
  2. apply various marketing theories and concepts to a destination and/or experience taking into account outcomes of personal research;
  3. analyse and critique destination and experience marketing practices of a range of organisations;
  4. communicate creatively and effectively (taking into consideration cultural diversity and sustainability) using both traditional and digital formats.

Topics

Description Weighting(%)
1. Tourism destinations and experiences 10.00
2. Destination competiveness 30.00
3. Destination marketing strategy 30.00
4. Experience marketing and segmentation 30.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from (unless otherwise stated). (https://omnia.usq.edu.au/textbooks/?year=2020&sem=02&subject1=TOU1004)

Please for alternative purchase options from USQ Bookshop. (https://omnia.usq.edu.au/info/contact/)

Morrison, A.M 2019, Marketing and Managing Tourism Destinations, 2nd edn, Routledge: Abingdon, Oxon.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.

Student workload expectations

Activity Hours
Assessments 65.00
Directed ¾«¶«´«Ã½app 39.00
Private ¾«¶«´«Ã½app 61.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
ASSIGNMENT 1 30 30 11 Aug 2020
ASSIGNMENT 2 30 30 15 Sep 2020
EXAM - ONLINE QUIZ 40 40 End S2 (see note 1)

Notes
  1. This will be an online exam. Students will be provided further instruction regarding the exam by their course examiner via ¾«¶«´«Ã½appDesk. The examination date will be available via UConnect when the Alternate Assessment Schedule has been released.

Important assessment information

  1. Attendance requirements:
    On-campus: It is the students' responsibility to attend and participate appropriately in all activities (such as lectures, tutorials, laboratories and practical work) scheduled for them, and to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    Due to COVID-19 the requirements for S2 2020 are: To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks for that item.

    Requirements after S2, 2020:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    Students should refer to the Assessment Procedure (point 4.2.4)

  4. Requirements for student to be awarded a passing grade in the course:
    Due to COVID-19 the requirements for S2 2020 are: To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

    Requirements after S2, 2020:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    Due to COVID-19 the requirements for S2 2020 are: An Open Examination is one in which candidates may have access to any printed or written material and a calculator during the examination.

    Requirements after S2, 2020:
    This is a restricted examination. The only materials that candidates may use in the examination for this course are:
    1. writing materials. These must be non-electronic and free from material which could give the student an unfair advantage in the examination.
    2. an unmarked non-electronic translation dictionary (but not technical dictionary). A student whose first language is not English may take a translation dictionary into the examination room. A translation dictionary with any handwritten notes will not be permitted. Translation dictionaries will be subject to perusal and may be removed from the candidate's possession until appropriate disciplinary action is completed if found to contain material that could give the candidate an unfair advantage.


  7. Examination period when Deferred/Supplementary examinations will be held:
    Due to COVID-19 the requirements for S2 2020 are: The details regarding deferred/supplementary examinations will be communicated at a later date.

    Requirements after S2, 2020:
    Any Deferred or Supplementary examinations for this course will be held during the next examination period.

  8. ¾«¶«´«Ã½app Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene ¾«¶«´«Ã½app policies and practices. These policies can be found at .

Date printed 6 November 2020