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The last decade has seen major changes in the role of counsellors, community officers and health workers. Increasingly, they are required to work collaboratively and in a multidisciplinary team to meet organisational goals and objectives. Such activities require a high level of understanding of human relations and a high level of skills in communication, in collaborative consultation, and in interpersonal problem solving and mediation.

Human Relations and Communications is designed to develop the interpersonal skills necessary for cultivating and maintaining successful working relationships. Students are introduced to the theory and practice of interpersonal communication and relationship building. The course includes a grounding in active listening skills, group and teamwork, problem solving, equity and diversity issues, and personal development. This course also contains a recommended residential school.

On completion of this course students should be able to:

1. Apply knowledge and skills for effective interpersonal communication;
2. Employ management, planning and organisation skills by participating in a workgroup to fulfil its functions;
3. Apply and analyse decision-making skills;
4. Apply and analyse conflict-resolution strategies;
5. Apply and self-reflect on group theory and practice.