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Increased employee engagement at work is a significant leadership priority. Recent research for instance identified that along with change management, leadership and organisation adaptation, employee engagement was one of the most challenging priorities for senior management, In particular, creating an environment where a person applies their ‘preferred self’ to task behaviours creates a greater connection to work, increases personal presence (both physical, cognitive and emotional) and enhances a person’s full role performance. In this course, students will master a range of theoretical knowledge related to employee engagement. Students will be able to justify and interpret the different engagement approaches that will help them to develop a range of employee engagement propositions, methodologies and creative ideas designed to increase the engagement of the workforce.

In this course, students will learn about the different aspects of employee engagement theory, in particular, job design, job satisfaction, employee support, psychological safety, job burnout and trust and respect among others. Students will need to acquire a solid body of knowledge in relation to the theoretical background that helps to explain how organisations can best engage their workers and to keep them interested and motivated at work. For instance, students will learn how to align organisational strategy with HR engagement activities. Students however will need to practise a series of work engagement activities designed to help them synthesize between the different approaches, how they can be applied, why one methodology works better than another, why workers become disengaged and what the overall effect of disengaged workers has on organisation productivity. Students will therefore acquire different knowledge and creative skills to be able to evaluate complex ideas and concepts at an abstract level while at the same time be able to interpret theoretical propositions, methodologies, conclusions and professional decisions related to managing employee engagement.

On successful completion of this course students should be able to:

1. Identify and interpret different engagement theories that help to explain employee engagement activities at work;
2. Distinguish between different methodologies, practices, and intervention of engagement;
3. Critically reflect on their own employee engagement activities;
4. Apply different engagement techniques to common organisational engagement problems;
5. Communicate employee engagement solutions in places of work.