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In the field of social science, professionals work locally, nationally, and globally. Their work involves collaborations as members of increasingly multicultural teams, communications with multi-faceted audiences and stakeholders, as well as interactions with clients from diverse cultural and social backgrounds. Context appropriate communication is an essential element for effective service provision, professional conduct, and conflict resolution in each of these settings. The aim of this course is to introduce students to the concepts of intercultural communication. The course will be of interest to students studying social justice and other disciplines in the humanities such as anthropology, history, and international relations, but also to students in business, education, law, psychology, and the sciences.

This course develops insights into how effective intercultural communication and an understanding of the concepts of intercultural communication are critical to the successful management of social justice projects, problem solving, critical thinking, and conflict resolution in contexts with an intercultural dimension locally, nationally, and globally. For example, graduates who find themselves working for government or non-government organisations (e.g. UNICEF, Oxfam, Red Cross, WWF, World Bank, IMF) will operate in international teams with overlapping local, national, and international dimensions. In this course, the concepts and tools necessary for effective intercultural communication and conflict resolution are examined. The concepts and tools that are covered are explored at different levels, including cultural, micro-cultural and socio-relational. Through the examination of global conflict and social justice cases, students are encouraged to evaluate the suitability of various approaches in different contexts of conflict.

On successful completion of this course students should be able to:

1. explain how intercultural contexts impact upon social justice projects, programs and initiatives;
2. Synthesise the essential features of the theory of intercultural communication, especially as it applies to global social justice;
3. Solve problems within realistic social contexts, especially intercultural relationships;
4. Apply appropriate cross-cultural communication skills in conjunction with problem solving and critical thinking to draw analytical conclusions within each dimension of the global social justice environment;
5. Synthesise and discuss the issues involved in resolving intercultural conflict.