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CDS1001 Human Relations and Communications

Semester 1, 2023 External
Units : 1
School or Department : School of Psychology and Wellbeing
Grading basis : Graded
Course fee schedule : /current-students/administration/fees/fee-schedules

Staffing

Course Coordinator: Christine Chinchen

Overview

The last decade has seen major changes in the role of counsellors, community officers and health workers. Increasingly, they are required to work collaboratively and in a multidisciplinary team to meet organisational goals and objectives. Such activities require a high level of understanding of human relations and a high level of skills in communication, in collaborative consultation, and in interpersonal problem solving and mediation.

Human Relations and Communications is designed to develop the interpersonal skills necessary for cultivating and maintaining successful working relationships. Students are introduced to the theory and practice of interpersonal communication and relationship building. The course includes a grounding in active listening skills, group and teamwork, problem solving, equity and diversity issues, and personal development. This course also contains a recommended residential school.

Course learning outcomes

On completion of this course students should be able to:

  1. Apply knowledge and skills for effective interpersonal communication;
  2. Employ management, planning and organisation skills by participating in a workgroup to fulfil its functions;
  3. Apply and analyse decision-making skills;
  4. Apply and analyse conflict-resolution strategies;
  5. Apply and self-reflect on group theory and practice.

Topics

Description Weighting(%)
1. Understanding Interpersonal Communication Research and Theory 20.00
2. Improving Interpersonal Communication Skills 20.00
3. Working in Groups 20.00
4. Resolving Conflict 20.00
5. Developing Decision-Making Strategies 20.00

Text and materials required to be purchased or accessed

Wood, J. T (2020), Interpersonal Communication: Everyday Encounters, 9th edn, Cengage, Boston, MA.
(MindTap is packaged with this text.)

Student workload expectations

To do well in this subject, students are expected to commit approximately 10 hours per week including class contact hours, independent study, and all assessment tasks. If you are undertaking additional activities, which may include placements and residential schools, the weekly workload hours may vary.

Assessment details

Approach Type Description Group
Assessment
Weighting (%) Course learning outcomes
Assignments Written Quiz A1 of 3 No 10 1
Assignments Written Quiz A2 of 3 No 10 1
Assignments Written Case 精东传媒app No 30 1,3,4
Assignments Written Quiz A3 of 3 No 10 1
Assignments Written Planning document Yes 40 1,2,5
Date printed 9 February 2024