| Semester 1, 2023 External | |
| Units : | 1 |
| School or Department : | School of Psychology and Wellbeing |
| Grading basis : | Graded |
| Course fee schedule : | /current-students/administration/fees/fee-schedules |
Staffing
Course Coordinator:
Overview
This course will prepare students with skills to deliver a case management approach to client care in a range of contexts, including the human services, disability, justice, aged care, child welfare, vocational rehabilitation, health, and mental health.
Case management is the systematic planning and coordination of services to effectively address client needs and goals. This course will survey the history, models, principles, and ethics of case management. Students will also learn the primary skills and stages associated with case management including assessing, planning, coordinating, and reviewing cases. Students will also learn principles on how to develop and deliver health education.
This course contains a mandatory residential school for both external and on-campus students
Course learning outcomes
On successful completion of this course students should be able to:
- Examine the history and emergence of case management.
- Compare, contrast and critique different case management models and apply case management skills, theories, and functions.
- Demonstrate knowledge of ethical principles and values in the case management process and course assessment of cases.
- Critically analyse ethical research and enquiry and the need to adhere to the norms of academic integrity
- Analyse organisation and planning skills to develop a contextualised case management framework for an agency and target client group
- Examine the knowledge and practice skills required in human services design and delivery.
Topics
| Description | Weighting(%) | |
|---|---|---|
| 1. | Introduction to Case Management | 5.00 |
| 2. | Historical Perspectives on Case management | 5.00 |
| 3. | Models of Case Management | 10.00 |
| 4. | Ethical and Legal Perspectives | 10.00 |
| 5. | The Assessment Phase of Case Management | 10.00 |
| 6. | Intake Skills | 10.00 |
| 7. | Service Planning | 10.00 |
| 8. | Managing Documentation | 10.00 |
| 9. | Service Coordination | 10.00 |
| 10. | Working within the Organisational Context | 5.00 |
| 11. | Monitoring and Reviewing Service | 10.00 |
| 12. | Maintaining Professional Resilience | 5.00 |
Text and materials required to be purchased or accessed
Student workload expectations
To do well in this subject, students are expected to commit approximately 10 hours per week including class contact hours, independent study, and all assessment tasks. If you are undertaking additional activities, which may include placements and residential schools, the weekly workload hours may vary.
Assessment details
| Description | Group Assessment |
Weighting (%) | Course learning outcomes |
|---|---|---|---|
| Essay | No | 40 | 1,2,3 |
| Workbook | No | 30 | 2,3,4 |
| Reflection (personal/clinical) | No | 30 | 5,6 |