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To meet the demands of the Information and communication technologies (ICT) profession, Information Systems professionals need a wide range of skills, including written and oral communication capabilities, identification of business problems and opportunities, and formulation of ICT solutions. Develop management strategies for the delivery of IT projects. This work is encompassed by the role of the business analyst (BA), who liaises between the business side of the enterprise and its service providers, including IT services. The client focussed role of the BA has merged with that of the more technically focussed Systems Analyst. Thus, a BA is a professional who is focused on requirements and conceptual design, but has a sufficient understanding of the bigger picture to project manage, and fully cost systems proposals. In addition a BA is able to manage high level aspects of ICT projects including elements such as security and privacy associated with contemporary offshore and cloud-based environments. This course allows students to apply contemporary systems analysis and design methods and techniques to real world problems. The course follows the entire design process through planning analysis design and implementation to testing and maintenance with an emphasis on ethics and professional expectations throughout.

This course focuses on developing key Business Analysis skills using contemporary methodologies. Requirements analysis, design specification methods and system acquisition are examined. The importance of written and oral communication skills is given due prominence. The course will enable students to experience the systems development lifecycle, agile methods and other contemporary approaches to systems design, as well as a range of tools and techniques. Students will learn about the importance of standards and will apply these in their assessments. Major trends and issues impacting business analysis and design in the business sector are also studied, in particular issues of privacy and security.