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Behavioural Conditions & Emergencies is designed to provide paramedics with the foundational knowledge and interpersonal skills necessary to effectively and appropriately manage people who have a mental health illness and other behavioural emergencies. Students will acquire knowledge of the causes, processes and manifestations of mental illness and common behavioural and emotional presentations that may or may not reflect diagnostic criteria for mental illness. Students will learn how human development and culture impacts on mental health and will learn interpersonal skills to interact with diverse age groups and cultural backgrounds, particularly in the role of crisis intervention. Students will also explore concepts surrounding practitioner wellbeing and resilience. Students will receive content surrounding commonly used psychiatric medications and their side-effects, overdose implications, etc. Pre-hospital management within relevant government mental health policy and legislation as well as core ethical principles will also be addressed.

Paramedics are increasingly required to respond to patients with behavioural conditions and emergencies therefore students need to develop strong communication skills, perform high quality mental status assessments, and develop the skills required to manage risk. This course will enable students to further their knowledge and application of communication, interpersonal and professional skills in relation to managing difficult patients and situations. Additionally, students will be provided with opportunities to consider professionalism, empathy, cultural sensitivity, recovery-orientated practice, ethics, legal issues, self-awareness and reflective practice, safety, evidence-based practice and the role of a paramedic within the broader health system.