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This course is required to give students knowledge in how to address clients’ needs in managing their disputes by using the most appropriate process in their legal practice. There are now a diverse array of processes available for dispute management. The course will provide students with the knowledge required to make informed choices when assisting clients. It also contributes significantly to the threshold learning outcomes for law graduates providing, in particular, communication and conflict theory for improved interpersonal client skills. The course covers the many processes by which disputes can now be managed, addressing the theories, practice, ethics and code of conduct.

A fundamental skill of a lawyer is the ability to successfully manage disputes in their professional arena. The course will introduce students to analysis of disputes based on theory and approaches to communication when dealing with disputes. Students will explore important skills in communication such as listening, interviewing and negotiating. Students will be introduced to the array of possible, processes for managing disputes, including litigation. The processes will be considered in depth on a weekly basis. The course gives students grounding in the fundamentals of dispute management in the Australian legal system.