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To be a competent helping professional in any domain requires good communication skills that can be deployed across a range of contexts. Whatever the domain, a psychologist, counsellor, social worker or helping professional must be able to understand the message that is being communicated, and to facilitate communication with others. They must also be able to communicate their thoughts and ideas in a clear manner, be it verbally or in written form. Importantly, individuals and professionals need to be aware of the problems that may arise when two or more people are involved in interactive communication. This course attempts to highlight and develop skills in these areas.

Good communication skills are attributes that UniSQ affirms its graduates should have acquired upon completion of their degree. This course is aimed directly at fostering one aspect of communication skills; namely interpersonal communication skills. In this introductory level course, communications are broken down into their constituent parts in the first instance. That is, students' abilities to discern the meaning in other people's communication is examined. Students' skills to communicate meaning via speaking and writing are then addressed. These constituent processes are then combined in an interactive context.